Ultimate Crocs

Iconic Crocs Comfort™: Crafted from lightweight, flexible Croslite™ foam, these sandals provide 360-degree comfort for all-day wear.

Water-Friendly & Quick-Drying: Ideal for water activities, the sandals are easy to clean and dry quickly, making them perfect for beach outings and poolside relaxation.

Customizable with Charms: Personalize your pair with charms, adding a touch of individuality to your footwear.

Unisex Design: Available in a range of sizes, these sandals are designed to fit both men and women comfortably.

Easy Slip-On Style: The slip-on design ensures convenience, allowing you to put them on and take them off effortlessly.

Material: 100% Synthetic Croslite™ foam
Closure Type: Slip-On
Care Instructions: Easy to clean with soap and water; air dry only
Available Sizes: US Men's 4–13 / Women's 6–15

Processing Time:
Orders are typically processed within 1-2 business days. We strive to get your order packed and ready for shipment as quickly as possible. You will receive a tracking number once your order has been dispatched.

Shipping Methods:
We offer standard and expedited shipping options. The shipping carrier will depend on your location and the shipping method selected. You can choose your preferred method at checkout.

Domestic Shipping:

3-5 business days (depending on your location)

1-3 business days

Please note that shipping times are estimates and may vary depending on factors such as location and carrier delays.

International Shipping:
We also ship internationally! Delivery times for international orders will vary by destination, with typical delivery times ranging from 7-14 business days. Customs duties and taxes may apply depending on the country of delivery, and these are the responsibility of the customer.

Shipping Costs:
Shipping costs will be calculated at checkout, depending on your location and chosen shipping method.

Order Tracking:
Once your order ships, you will receive an email with tracking information so you can monitor your package’s progress.

At VK Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer the following return policy:

Returns

You may request a return within 15 days of delivery for eligible items. Customer to pay Return Shipping.

To qualify:

• Items must be unused, in original condition, and include all packaging and accessories
  
• The return request must be submitted within the return window
  

Some items are non-returnable, including:

• Customized or made-to-order products
  
• Perishable, digital, or hygiene items
  
• Final sale or clearance items
  

Change-of-Mind Returns

If you change your mind or ordered incorrectly:

• Returns are accepted only for eligible items
  
• Return shipping costs may apply
  
• Original shipping fees are non-refundable
  

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos or videos.

We will offer a replacement, refund, or other appropriate resolution at no extra cost.

Return Process

1. Submit a return request using your order details
   
2. If approved, you will receive return instructions
   
3. Eligible items may receive a prepaid return label
   
4. Items must be returned within the provided timeframe
   

Returns sent without approval may not be accepted.

Refunds

• Refunds are issued after returned items are received and inspected
  
• Refunds are processed to the original payment method
  
• Processing times vary by payment provider
  

Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order.

Cancellations

Orders may be cancelled before shipment only. Once shipped, the return process applies.

Consumer Rights

This policy does not affect your statutory consumer rights under applicable laws.